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Xfinity Retail Sales Consultant
2 months ago
Comcast is seeking a highly motivated and customer-focused Retail Sales Consultant to join our team. As a key member of our sales team, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to deliver a world-class sales and service experience.
Core Responsibilities- Represent Comcast's products and services by sharing and demonstrating product and sales know-how with customers, providing product demonstrations to educate customers on full product capabilities.
- Take a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
- Achieve sales and customer experience goals and objectives, providing comprehensive customer onboarding activities and ensuring customers fully understand how to use and manage all company products/services.
- Perform operational and administrative tasks, partnering with customer care to resolve customer issues as needed.
- Demonstrate sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates, complying with all company and retail operational policies and procedures.
- Complete training requirements and actively engage in team huddles and learning, knowing and understanding sales compensation plan and its key elements.
- Work a flexible schedule, including evenings, weekends, holidays, variable schedule(s), and overtime as needed, and be able to carry and lift up to 25-pound boxes, stand, and move about the store constantly.
Comcast provides a competitive compensation package, including a base pay of $15.00 and a total target compensation of $22.69, with opportunities for significant upside above targeted earnings for those who overachieve their sales targets. We also offer best-in-class benefits to eligible employees, including a comprehensive array of options, expert guidance, and always-on tools to support employees physically, financially, and emotionally.
RequirementsWe are seeking a candidate with a High School Diploma/GED and 2-5 years of relative work experience. Comcast is an equal opportunity workplace and will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
