Banquet Captain

Job Summary:

The Banquet Captain is responsible for overseeing the smooth operation of banquet events at American Golf. This role requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Review and understand Banquet Event Orders (BEOs) or Event Plans to ensure banquet rooms are set appropriately
• Assist managers and organizers with planning the layout and logistics of events
• Schedule and manage shifts and timetables
• Train staff on serving etiquette
• Ensure banquet courses are served on time
• Monitor supplies, equipment, and furniture inventory
• Tend to guests' requests, questions, and issues
• Ensure the venue and facilities remain neat and clean
• Ensure safety regulations are communicated and adhered to

Requirements:

• Minimum of 2 years experience in the service industry, preferably in catering/banquet
• Ability to communicate effectively with members, guests, co-workers, and management
• Strong customer service skills and able to resolve customer issues or complaints
• Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law

Working Conditions:

• Days and hours of work vary by schedule and business needs
• Evening, weekend, and holiday work will be required
• While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity:

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.