Customer Service Professional

3 weeks ago


Palm Harbor, Florida, United States YMCA of the Suncoast Full time
About the Role

We are looking for a detail-oriented and organized Membership Trainee to join our team at the YMCA of the Suncoast. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing membership transactions, and conducting tours of the facility.

Key Responsibilities
  • Process membership transactions, including receipting and data entry.
  • Conduct tours of the facility, introducing members and prospective members to our services and programs.
  • Answer phone inquiries and respond to emails in a timely manner.
  • Develop and maintain strong relationships with members, understanding their needs and preferences to provide personalized support.
Requirements
  • High school graduate or equivalent required.
  • At least 1-year previous customer service experience required.
  • Excellent communication and interpersonal skills required.
  • Personal computer and data entry knowledge required.
Estimated Salary Range

$13.35-$13.45 per hour, depending on experience.



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