Cloud Services Expert

3 days ago


Spring Hills, Texas, United States WALT Labs Full time

We are a leading managed service provider dedicated to empowering businesses through cloud technology. Our team is passionate about delivering exceptional service while staying at the forefront of cloud technology advancements.

About the Role:

As a Cloud Support Engineer, you will be responsible for maintaining cloud infrastructure, managing incidents, and ensuring seamless operations for our clients. You will have the opportunity to work with GCP services and AWS, providing technical support and resolving issues related to these platforms.

Responsibilities:
  • Maintain cloud infrastructure and manage incidents
  • Ensure seamless operations for clients using GCP services and AWS
  • Provide technical support and resolve issues related to GCP services and AWS
  • Manage and respond to cloud incidents using incident management tools
Requirements:
  • Proven experience with GCP services - 3+ years
  • Proficiency in using JIRA for task management and support workflows
  • Strong troubleshooting and problem-solving skills in cloud environments
  • Understanding of cloud security and performance optimization best practices
  • Knowledge of scripting or automation tools (e.g., Python, Terraform)


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