Store Operations Manager

4 days ago


Gales Ferry, Connecticut, United States Henny Penny Full time
Job Summary

We are seeking a highly skilled Store Operations Manager to join our team at Henny Penny. As a key member of our management staff, you will be responsible for overseeing the day-to-day operations of our convenience store, ensuring that all tasks are completed efficiently and effectively.

The ideal candidate will have a strong background in retail management, with experience in supervising teams and managing inventory. A proven track record of improving customer satisfaction and increasing sales would be a significant advantage.

This is a full-time position, requiring a minimum of 45 hours per week, including flexible availability based on business needs. Reliable transportation is essential, as you will be required to travel between stores and attend meetings as needed.

Key Responsibilities
  • Supervise and manage a team of Customer Service Associates (CSAs) and other store staff.
  • Review business results, including profitability, and plan for continued improvement.
  • Order merchandise and supplies, ensuring that stock levels are maintained at optimal levels.
  • Resolve customer complaints and issues efficiently and effectively.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum of 2 years' experience in retail management, with a proven track record of success.
  • Strong communication and leadership skills, with the ability to motivate and inspire a team.
  • Ability to work independently, with minimal supervision, and make sound decisions in a fast-paced environment.
Benefits
  • A competitive salary of $65,000 - $75,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, 401(k), and paid time off.
  • Ongoing training and development opportunities, to help you grow and succeed in your career.


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