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Certified Audi or VW Service Technician
2 months ago
AutoNation is a leading automotive retailer in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions. As a Certified Audi or VW Service Technician, you will play a critical role in delivering exceptional customer experiences and building loyalty by ensuring the safety and reliability of our customers' vehicles.
Key Responsibilities:- Perform vehicle repair and maintenance work as assigned, adhering to dealer and factory standards to drive customer satisfaction.
- Communicate effectively with the Parts Department and Service Advisors to manage production and customer communication.
- Diagnose vehicle malfunctions and perform repairs, if authorized by the customer.
- Conduct multi-point inspections to recommend necessary repairs and ensure vehicle safety and reliability.
- Document work performed on each vehicle on the repair order.
- Maintain an inventory of normal technician's tools not normally inventoried by the Service department.
- Stay up-to-date with factory technical bulletins and participate in factory-sponsored training classes as needed.
- Provide exceptional customer service to drive loyalty and retention.
- High School diploma or equivalent.
- Minimum 2 years of experience as an automotive technician in a dealership environment.
- Minimum 1 year of experience with Audi or Volkswagen brands.
- OEM certification.
- Automotive technical training (varies based on store needs).
- Attention to detail, organization, and follow-up skills.
- Valid in-state driver's license and a safe driving record.
- Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:
- Master-Certified Technician.
- Service Advisor.
- Service Management.
AutoNation offers a competitive compensation package, including 401k matching, health, dental, and vision insurance, and a healthy work-life balance. We also provide exclusive discounts on new and pre-owned vehicles, services, parts, and accessories through our Associate Purchase and Discount Programs. Join our team and contribute to our mission to create a diverse, equitable, and inclusive environment in our workplace and the services we provide.
