Patient Food Services Director

4 days ago


O'Fallon, United States Compass Group Careers Full time
Job Summary

We are seeking a highly skilled Patient Food Services Director to lead a small Patient Services Team in a 96-bed Acute Care hospital setting. The successful candidate will be responsible for ensuring the smooth functioning of the patient services tray assembly and delivery system, as well as catering services.

Key Responsibilities:
  • Establish and implement patient food services needs based on medical direction and patient population, ensuring all food is prepared fresh and delivered within 45 minutes.
  • Lead and develop a team of 10-12 patient service team members, providing coaching, training, and guidance to ensure optimal performance.
  • Comply with dietary restrictions on special or modified diets, ensuring patient preferences are met within guidelines.
  • Collaborate with the team to achieve stated patient satisfaction goals, promoting a positive patient experience.
  • Ensure compliance with regulatory standards, including federal, state, and accrediting agencies, while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
  • Participate in and lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.
Requirements:
  • Associate degree with one year of work experience in food services or a related field, or a bachelor's degree in food service technology/management or a related field.
  • Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred.
  • Minimum of one year of experience in food service management, preferably in an acute care setting.
  • ServSafe certified, desirable.
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems.


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