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Medical Receptionist
2 months ago
We are seeking a highly skilled and organized Patient Service Representative to join our team at Beaumont Urgent Care. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience.
Key Responsibilities- Greet patients and provide instructions in a polite and professional manner
- Analyze health insurance benefits and verify eligibility
- Collect co-pays and balances, and perform various front office duties
- Maintain the readiness of the reception area and perform clerical tasks
- Determine and collect each patient's financial responsibility
- Assist the practice manager and other staff as required
- Provide overall support for Physicians and office operations
- Obtain and document patient history
- Understand and enforce standard healthcare regulatory requirements
- Collect and maintain patient and business documents while maintaining confidentiality
- High school diploma or equivalent
- Prefer at least one year experience in a medical office or emergency room setting
- Urgent care experience preferred, but not required
- Ability to work 8am to 8pm 3 days/week, rotating weekends and holidays
- Experience with insurance eligibility and co-pay determination
