Restaurant Operations Director

6 days ago


Salt Lake, Utah, United States TRUCKSTOP 75 LLC Full time

We are seeking a highly skilled Restaurant Operations Director to lead our Front of the House at 441 Pizza Station in Lake City, FL. Located on US Hwy 441, we pride ourselves on delivering exceptional customer service and high-quality menu offerings.

Key Responsibilities:

  • Maintain efficient restaurant operations, ensuring seamless execution of daily front and back-of-house tasks
  • Deliver superior customer satisfaction by maximizing service quality and minimizing wait times
  • Respond promptly and professionally to customer complaints, ensuring timely resolutions
  • Organize and supervise shifts to guarantee optimal staff utilization and productivity
  • Ensure compliance with sanitation and safety regulations, maintaining a clean and safe environment for customers and staff
  • Control operational costs and identify measures to reduce waste, contributing to business growth and profitability
  • Promote the brand through local community engagement and events, fostering positive relationships with customers and stakeholders
  • Train new and current team members on best practices for customer service, ensuring consistency across all interactions

Requirements:

  • Proven experience as a Restaurant Manager or similar role, demonstrating leadership and management skills
  • Extensive customer service experience, with a focus on resolving issues and providing excellent service
  • Familiarity with restaurant management software, enabling efficient data analysis and decision-making
  • Strong communication and interpersonal skills, with the ability to motivate and inspire team members
  • Basic financial management skills, with the ability to control costs and maintain profitability

The ideal candidate will possess strong leadership and communication skills, with the ability to drive results-oriented initiatives and foster a positive work environment. We offer a competitive compensation package, including a salary range of $37,000 - $54,000 per year, based on experience. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.



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