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Assistant Manager

2 months ago

Hamtramck, Michigan, United States Pilot Freight Service Full time

**Job Summary**

Pilot Freight Service is seeking a highly motivated and organized Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our logistics and delivery services.

**Key Responsibilities:**

  • Develop and maintain relationships with independent contractors and client employees
  • Develop and maintain relationships with all staff
  • Monitor STF trucks using GPS technology
  • Tender Route Assignments to STFs and confirm
  • Oversee in-home delivery for customers
  • Maintain reports regarding operational performance
  • Other duties and responsibilities as business needs require
  • Directly supervise hourly on-site staff who perform day-to-day data entry and communications regarding customer service, client requests, and delivery
  • Send accurate and professional emails regarding status of operations, customer and client issues
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws

**Requirements:**

  • Flexible work schedule
  • Minimum of 3 years working in a Furniture Delivery operation
  • Must be self-motivated to work with little supervision
  • Excellent Attendance including the management of their clock-in/clock-out punches
  • Positive attitude and ability to work with others
  • Good communications skills
  • Excellent Customer Service skills

**Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities**