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Team Leader

2 months ago

Conyers, Georgia, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a crucial role in managing daily operations and ensuring exceptional service delivery. Your responsibilities will include:

  • Training and Development: Mentor and guide team members to enhance their skills and performance.
  • Task Delegation: Assign responsibilities to team members while providing ongoing support and feedback.
  • Performance Management: Hold team accountable for their duties and ensure they meet service standards.
  • Customer Service Excellence: Foster a culture of fast and friendly service among the team.
  • Staffing and Scheduling: Manage workforce planning to optimize labor costs effectively.
  • Financial Oversight: Ensure accurate cash handling and financial transactions.
  • Inventory Management: Oversee inventory levels and coordinate ordering processes.

Join our dynamic team and contribute to creating memorable experiences for our customers