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Front-of-House Hospitality Associate
2 weeks ago
About Our Company
Dine Brands Global, Inc. is a leader in the casual dining market, operating under the Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop brands.
Our company has a long history of innovation and excellence, with over 3,500 restaurants in 18 countries and 354 franchisees.
About the Position
We are seeking a skilled Customer Service and Seating Coordinator to join our team.
The successful candidate will be responsible for ensuring a smooth and efficient seating process, managing reservations, and maintaining a clean and organized front-of-house area.
Key Responsibilities
- Coordinate seating arrangements to meet guest expectations and manage wait times effectively
- Ensure all guests receive exceptional customer service, responding promptly to their needs and concerns
- Maintain accurate records and reports as required
- Collaborate with other team members to achieve business objectives and provide exceptional guest service
Requirements
- Minimum 1-2 years of experience in a related role, preferably in the foodservice industry
- Excellent communication and interpersonal skills
- Able to work accurately and efficiently in a fast-paced environment