Student Support Assistant

3 weeks ago


Garden Grove, California, United States IEC - Garden Grove Full time
Job Description

We are seeking a highly motivated and organized individual to fill the position of Customer Services Coordinator at our Garden Grove Campus.

This role involves providing exceptional customer service to students, prospective clients, and campus visitors. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and maintain a positive attitude at all times.

Responsibilities:

  • Provide customer service to students, prospective clients, and campus visitors.
  • Ensure compliance with all Federal, State, accreditation and institutional policies and procedures.
  • Manage on-site visitor access and issue passes when required.
  • Update appointment calendars and receive, sort, and route mail.
  • Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
  • Process payments for services and products.
  • Perform other clerical duties as necessary, such as filing, photocopying, and data entry.

The successful candidate will have a High School Diploma or GED, a positive attitude, customer service orientation, ability to multitask, effective communication skills, and English as the primary language used. Bilingual abilities are useful but not required.

Compensation:

  • A competitive salary ranging from $45,000 to $55,000 per year.
  • A comprehensive benefits package, including medical, dental, vision, life insurance, disability coverage, and a 401(k) plan.


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