Insurance Account Associate

1 month ago


Sioux Falls, South Dakota, United States Ty Teveldal - State Farm Agent Full time
Job OverviewAs a key member of the Ty Teveldal - State Farm Agent team, the Account Associate plays a vital role in driving business growth and customer satisfaction. This role involves building strong relationships with clients, acting as a liaison between customer needs and agency departments, and proactively marketing relevant products and services to improve customers' lives.

Key Responsibilities
  • Manage client accounts and update information in the database to ensure accurate and up-to-date records.
  • Provide exceptional customer service by assisting clients with policy changes and inquiries, and resolving any issues in a timely and professional manner.
  • Process insurance claims and follow up with clients on claim status to ensure a smooth and efficient experience.
  • Collaborate with underwriters to ensure timely policy issuance and maintain a high level of customer satisfaction.
Requirements
  • Strong organizational skills and attention to detail to manage multiple client accounts and meet deadlines.
  • Excellent communication and interpersonal skills to build strong relationships with clients and colleagues.
  • Previous experience in insurance or a related field is preferred, but not required.


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