High-End Client Experience Manager

3 weeks ago


New York, New York, United States Disability Solutions Full time

About Us:

CHANEL is a global luxury fashion brand dedicated to delivering exceptional client experiences. We are passionate about creating a work environment where individuals can grow professionally and personally, while making a meaningful impact on our clients' lives.

Salary:

The estimated base salary for this position is $27.30 - $32.00 per hour.

Job Responsibilities:

  • Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors
  • Optimize the client experience through providing clients with prompt, professional, warm, and courteous service
  • Build genuine relationships with clients through thoughtful and consistent outreach

Requirements:

  • Minimum 3 years of related experience (Watches and Jewelry knowledge preferred)
  • Ability to thrive in a team environment and work collaboratively
  • Excellent communication skills
  • Foreign language skills are preferred but not required
  • Possession of a High School Degree minimum

Benefits and Perks:

  • Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund
  • Family and care giving benefits, including parental leave, fertility support, and more
  • Generous paid time off policies, including vacation, holiday, sick and volunteer days
  • 401K and other incentives
  • Robust healthcare offerings, including medical, dental, vision, and more


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