Insurance Support Specialist

12 hours ago


Tiverton, Rhode Island, United States Cornish Mutual Full time
About the Role

We are seeking a highly skilled and motivated Field Support Advisor to join our team at Cornish Mutual. As a Field Support Advisor, you will play a crucial role in providing exceptional service to our Members and prospects, assisting our Field Insurance Advisors in reviewing and servicing insurance needs.

Key Responsibilities
  • Deliver a consistent, high-quality service to our Members and prospects, over the telephone, by email, and face-to-face.
  • Explain and secure renewal terms with existing Members.
  • Secure new business within our risk appetite.
  • Act as a brand advocate, representing the company at markets, shows, and other events.
  • Maintain compliance with regulatory requirements, including GDPR.
Requirements
  • A thorough understanding of all key Cornish Mutual products.
  • Ability to work autonomously as well as in collaboration with our Field Insurance Advisors.
  • Excellent written and verbal communication skills.
  • Demonstrable sales and negotiation skills.
  • Excellent organisational and planning skills.
  • Working knowledge of Microsoft Office.
  • Cert CII qualification, or willingness to attain the qualification within the first year of employment.
What We Offer

Cornish Mutual is a leading South West insurance provider, founded by a group of farmers in 1903. As a mutual, we are a Member-owned business, run for the benefit of our Members. We offer a culture that is open and honest, and we are supportive and collaborative, empowering individuals to deliver the best outcomes and develop in their careers.

We value all our employees and offer a range of benefits, including a 35-hour week, private medical insurance, income protection cover, and comprehensive induction programme. We also offer excellent learning and development opportunities, including professional memberships and relevant qualifications.


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