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Sales Floor Team Manager
2 months ago
Join Our Team as a Retail Operations Supervisor
At Goodwill Industries of the Southern Rivers, we are dedicated to serving our communities by providing essential services and support. As a Retail Operations Supervisor, you will play a crucial role in ensuring the smooth functioning of our retail environment, which is vital for the livelihoods of many.
Key Responsibilities:
- Oversee the management and reporting of financial transactions, including cash registers and deposits.
- Guide and mentor team members to deliver exceptional customer service.
- Assign tasks and responsibilities to ensure efficient store operations.
- Create a positive work atmosphere that encourages team members to meet their goals.
- Achieve or surpass daily sales targets.
- Build strong relationships with both donors and customers.
- Assist customers with their purchases and ensure accurate pricing.
- Maintain an inviting sales floor layout for a pleasant shopping experience.
- Verify pricing accuracy and adherence to company policies.
- Understand and implement item pricing strategies.
- Support the recruitment and onboarding of new staff members.
- Adhere to all safety protocols and procedures.
- Perform additional duties as assigned by the Store Manager.
This position requires flexibility, as you will be trained across various areas of retail operations. The role typically involves a full-time commitment of 32-40 hours per week, with scheduling that may vary based on business needs.
Qualifications:
- High School Diploma or equivalent (GED).
- A minimum of two years of supervisory experience or relevant training.
- Basic mathematical and computer skills.
- Experience in retail or customer service environments.
- Proficiency in cash handling.
- Warehouse experience is a plus.
Goodwill Industries of the Southern Rivers is committed to empowering individuals through skill development and community engagement. We uphold values of honesty, integrity, respect, excellence, and service in all that we do.
Benefits:
- Competitive hourly pay.
- Comprehensive medical, dental, vision, and life insurance.
- Generous paid time off (PTO) plan.
- 401k plan with company matching.