Retail Sales Expert

6 days ago


Manhasset, New York, United States Saatva Full time

About Us: At Saatva, we're dedicated to helping consumers get a great night's sleep. Our Direct-to-consumer luxury mattress and home furnishings brand is built on the principle of being the most helpful brand in our space.

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We've achieved this through our unique business model, which combines Corporate call center culture with that of our Viewing Rooms. As a Retail Sales Associate, you'll provide in-person direct sales assistance to viewing room guests while also supporting e-commerce customers via phone and live chat.

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The Role: As a key member of our team, your responsibilities will include interacting and working in person with consumers and staff during scheduled shifts, explaining the value proposition of product attributes and benefits, and effectively troubleshooting and solving consumer issues.

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You'll be a strong communicator with exceptional interpersonal skills, able to build rapport effortlessly with colleagues and customers alike. Your passion for providing great customer experiences will shine through in everything you do, from answering customer questions to resolving complex issues.

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What We Offer: In exchange for your hard work and dedication, we offer competitive compensation of $21/hour, medical, dental, and vision insurance, paid vacation, a bonus program, 401K employer match, FSA/HSA/commuter benefits, employee referral bonuses, discounted gym membership, employee discounts, and friends and family discounts.

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Our company values diversity and inclusiveness, and we maintain an environment that respects and builds on the assets and talents of each person. As an equal opportunity employer, we don't discriminate against qualified job applicants based on their status or condition protected by applicable law.



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