Luxury Sales Expert
7 days ago
Job Summary: Berglund Luxury Auto Lynchburg is seeking a highly skilled Customer Experience Sales Specialist to provide exceptional service to discerning clients. As a key member of our team, you will be responsible for guiding customers through the selection and purchase of luxury vehicles, maintaining high standards of our brand, and exceeding sales targets.
About Us: We are part of Berglund Automotive, a reputable automotive group with 10 locations representing 20 different brands throughout Southwest and Central Virginia. Our dealerships offer a wide range of luxury vehicles, and we pride ourselves on providing top-tier service to our customers.
Responsibilities:
- Welcome and assist customers with utmost professionalism in our luxury showroom.
- Develop an understanding of each customer's vehicle preferences and desires.
- Showcase the features, benefits, and craftsmanship of our luxury vehicle inventory.
- Arrange and conduct exclusive test drives to provide customers with a memorable experience.
- Collaborate with the sales team to meet and exceed sales targets.
- Maintain a thorough understanding of current inventory, pricing, and dealership promotions.
- Contact potential customers by phone, email, and other channels to generate business.
- Follow up with customers to ensure satisfaction with purchase and to build lasting relationships.
- Stay current on industry trends and product knowledge to provide expert advice.
Qualifications:
- Previous experience in luxury sales or service is a plus.
- Exceptional interpersonal and communication skills.
- Strong negotiation and persuasion abilities.
- Self-motivated with a passion for providing excellent customer service.
- Ability to thrive in a fast-paced, team-oriented environment.
- Basic computer literacy and familiarity with CRM software is a plus.
- Valid driver's license and a clean driving record.
Benefits:
- $50,000 - $70,000 per year salary based on experience.
- Ongoing training and professional development opportunities.
- Career advancement opportunities within the company.
- Paid time off after three months.
- Paid holidays.
- Health, dental, vision, life, and disability benefits.
- 401(k) retirement plan.
- Employee discounts on vehicle purchases and service.
Location: Berglund Luxury Auto Lynchburg, VA
Estimated Salary: $62,500 per year based on experience and location.
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