Customer Service Representative

2 weeks ago


Ellington, Missouri, United States Advantage Home Care Full time

About the Job:

We are seeking a highly motivated and organized Service Coordinator to join our team at Advantage Home Care. As a Service Coordinator, you will play a vital role in ensuring the successful delivery of our home care services to our clients.

Key Responsibilities:

• Deliver exceptional customer service to all clients and field staff
• Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources
• Coordinate the start or continuation of care for new clients
• Work in conjunction with the Service Coordinator to ensure branch staffing needs are continually met
• Responsible for collecting paper documentation submitted by field staff, reviewing it for accuracy, and submitting it to the appropriate departments in a timely manner
• Maintain employee and client medical records, including making files, filing regularly, and keeping files up to date

Requirements:

• High school graduate/GED
• Minimum of 2 years office experience preferred
• Valid and current state-issued driver's license

Benefits:

• Earned Time Off
• Medical Benefits
• Dental
• Life Insurance
• Weekly paychecks
• Competitive Pay
• Fun, Lively, and Family work environment
• Performance Bonuses
• Room for advancement



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