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Veterinary Client Support Specialist
2 months ago
Veterinary Client Support Specialist
Description
BluePearl Specialty + Emergency Pet Hospital is seeking a skilled veterinary professional to fill the role of Veterinary Client Support Specialist. This position is designed for individuals who excel in customer service and have a passion for animal care.
Key Responsibilities:
- Greet clients warmly and provide outstanding customer service.
- Manage intake documentation efficiently.
- Handle phone inquiries and schedule appointments with precision.
- Maintain organized records and documentation.
- Request and manage medical records from referring veterinary practices.
- Process financial transactions accurately.
As a dedicated Veterinary Client Support Specialist, you will be proactive in anticipating and addressing client needs, particularly in high-pressure situations.
Our Commitment to You:
At BluePearl, we are passionate about pet care. We offer benefits such as Trupanion pet insurance and discounts for our associates on pet treatments, procedures, and food.
We believe in fostering growth and development among our associates through various talent development programs and leadership workshops. As part of Mars Veterinary Health, you will have numerous opportunities for career advancement.
We prioritize continuous learning to enhance our services. Our offerings include an annual continuing education allowance, complimentary training sessions, and access to over 2,000 medical journals through BluePearl University.
Health and Well-being:
We value the health and well-being of our associates by providing:
- Comprehensive health, dental, vision, and life insurance options.
- Flexible scheduling to accommodate personal needs.
- Paid time off and floating holidays for rest and rejuvenation.
- Access to a licensed social worker for guidance on maintaining a healthy lifestyle in a fast-paced environment.
We promote a collaborative culture within our hospitals, emphasizing teamwork to enhance the lives of pets through exceptional care.
BluePearl is dedicated to creating a diverse workplace where all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you require assistance or accommodation during the application process due to a disability, please inform us, and we will provide the necessary support. We are committed to being an Equal Opportunity Employer and maintaining a Drug-Free Workplace.
