Social Media Analyst

4 weeks ago

Bolingbrook, Illinois, United States Strategic Staffing Solutions Full time

Job Title: Associate Manager-Social Listening and Measurement

Role Type: W2 only

Duration: 6 months

Location: Remote or Hybrid

Pay Rate: Competitive hourly rate

Job Summary:

We are seeking an experienced Associate Manager, Social Listening and Measurement, to lead our social media listening and reporting efforts. The successful candidate will have a strong background in social media analytics, data analysis, and reporting, with the ability to extrapolate insights and illustrate the greater business impact.

Key Responsibilities:

Real-time Social Monitoring:

  • Establish system/automation tools to aid in real-time conversation monitoring
  • Ability to check-in on weekends/nights to ensure escalation of noteworthy conversations

Listening:

  • Perform community conversation audits across owned social media channels to identify key themes, audience sentiment, share of voice, customer interactions, trend opportunities, and content creation ideas
  • Use social listening to provide market analysis across competitors, influencers, and fan conversations in the beauty space
  • Develop reporting that tracks conversations and sentiment across various topics, categories, and platforms
  • Extrapolate insights and recommendations from social listening to help inform broader brand marketing strategy and direction

Measurement:

  • Develop benchmark reporting and best practices for tracking primary KPIs that are regularly reviewed
  • Help the team communicate back to the business our results/impact by leading on all Brand social marketing reporting, measurement, and evaluation

Research:

  • Collaborate with Client's Consumer Insights team on development of internal surveys, audience segmentation, and other cross-platform audience research initiatives

Requirements:

  • Bachelor's degree (marketing specialization preferred), plus 5-6 years of social listening/analytics experience
  • Understanding of how to extrapolate insights and illustrate the greater business impact
  • Experience with data analysis and reporting working in a marketing department or agency setting; proven strong analytical and detail-oriented skills
  • Social media listening platform power user; experience with Sprinklr (publishing and listening) a plus
  • Must have experience with one or all of the following: Sprinklr, Unmetric, or Rival IQ

What We Offer:

Strategic Staffing Solutions offers a competitive hourly rate, a dynamic work environment, and opportunities for professional growth and development.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].

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