Senior SAP Global Trade Services Business Analyst

16 hours ago

New York, New York, United States Abode Techzone LLC Full time
Job Title: Senior SAP Global Trade Services Business Analyst

We are seeking a highly skilled Senior SAP Global Trade Services Business Analyst to join our team at Abode Techzone LLC. As a key member of our Information Technology group, you will be responsible for providing expert-level support and guidance on SAP Global Trade Services (GTS) solutions.

Key Responsibilities:
  • Act as a primary IT Senior Business Analyst supporting our Global Trade Programs organization and the related software that enables Trade Compliance and Reporting.
  • Formulate and define systems scope and objectives through research and fact-finding combined with a good understanding of business systems, industry requirements, and available IT solutions.
  • Support, test, and enhance moderately complex to complex information systems and develops adequate error management functionality within assigned applications.
  • Take ownership of support activities for assigned applications and assure secondary resources are defined and are well trained and competent to support the application.
  • Analyze business and user needs, document requirements/user stories, and manage and/or develops enhancements.
  • Collaborate with Quality Assurance Analysts to develop test plans, test cases, perform functional testing, and assure proper user acceptance testing of completed projects.
  • Provide new user training on supported applications as requested.
  • Quantify business benefits to be delivered by the project or enhancement.
  • Tracking of problems, requests, and suggestions for assigned applications.
  • Guide business customers through business case development for new applications/functionality, including cost/benefit analysis and risk/impact analysis.
  • Identify process efficiencies, recommend innovative uses of software functionality, design, implement solutions, and train end-users.
  • Providing guidance or leadership to less experienced team members.
  • Work with Business Relationship Managers (BRM) to develop and maintain BU-specific application roadmaps.
  • Guide business customers through business case development for new applications/functionality, including cost/benefit analysis and risk/impact analysis.
  • Provide Security role creation and modification as defined and requested by IT/SAP Security Teams.
  • Assist Security Account Management Team with access provisioning activities.
Requirements:
  • Bachelor's Degree or higher in Computer Science, Information Systems, or related field (or equivalent years of training, work experience, and education).
  • 7+ years of Business Analyst experience, including:
    • 5+ years of SAP-GTS business systems analysis experience.
    • Completed 2 full-cycle implementation projects of GTS.
    • Strong hands-on Configuration skills in GTS.
    • Direct experience supporting GTS Import and Export Management.
    • Direct experience with managing Sanctioned Party Lists for screening through GTS.
    • Experience with Business process definition, requirements definition, and development and support of integrated business applications.
    • GTS Preference processing & Free Trade Agreements.
    • Experience with GTS risk management, LTVD - long-term vendor declaration, Broker communication.
    • GTS integration with both internal and external applications.
Preferred Qualifications:
  • Bachelor's degree in Management Information Systems, Business, or related field.
  • Experience working with Agricultural Commodity Handling businesses.
  • Experience working with Customs and/or Customs Brokers.
  • Experience with Microsoft Office 365 and Power Platforms.
  • Experience working with Adobe e-Sign.
  • Excellent grasp of customer relationship and expectation management.
  • Prior experience leading or mentoring others.
  • Agile software development and implementation understanding.
  • Project management or Scrum Master certification.
  • Ability to work independently.
  • Excellent Communication, Presentation & Customer support skills.
Physical Requirements:
  • The ability and willingness to provide on-call duties as needed.

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