Customer Service Representative
22 hours ago
Serve Up Exceptional Guest Experiences
Join our vibrant team at Dave & Buster's as a Front Desk/Host, where every day brings new opportunities to shine You'll play a vital role in creating lasting memories for our guests, ensuring they leave feeling valued and delighted.
About the Job:
- As a Front Desk/Host, you'll be the face of our establishment, greeting guests with a warm smile and setting the tone for their visit.
- You'll expertly manage multiple tasks, from processing transactions to resolving guest issues, all while maintaining a calm and professional demeanor.
- Collaborate with fellow team members to ensure seamless service, responding to changing circumstances with poise and creativity.
- You'll take ownership of inventory management, restocking supplies, and maintaining a tidy workspace – all crucial to delivering an exceptional guest experience.
- In this fast-paced role, you'll need to think on your feet, navigating unexpected situations with agility and finesse.
The Ideal Candidate:
- You thrive in a dynamic environment, effortlessly adapting to changing priorities and demands.
- You possess excellent problem-solving skills, able to resolve conflicts and issues efficiently and effectively.
- You're a natural communicator, adept at listening actively and responding thoughtfully to guest concerns.
- You're passionate about delivering world-class service, constantly seeking ways to improve and innovate.
Your Benefits Package:
- Competitive hourly rate: $14 - $15.75
- Comprehensive training program to hone your skills and expertise
- A fun, supportive work environment that fosters teamwork and collaboration
- Employee discounts on food and merchandise, plus access to special events and promotions
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