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Lead Visual Merchandiser

2 months ago

Denver, Colorado, United States West Elm Full time
About the Role

We are seeking a highly skilled and experienced Lead Visual Merchandiser to join our team at West Elm. As a key member of our visual merchandising team, you will play a critical role in creating an engaging and immersive shopping experience for our customers.

Key Responsibilities
  • Provide daily support to the management team by performing opening and closing routines, ensuring the store is meeting financial goals and associates are providing exceptional customer service.
  • Perform operational functions in the assigned area of accountability, Sales, to ensure the store meets company expectations.
  • Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority.
  • Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals.
  • Provide training and coaching expertise to associates in selling, product knowledge, clienteling, and in-home services.
  • Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
Requirements
  • Effective communication, organization, and leadership skills.
  • Proven ability to motivate and influence others through personal actions and examples.
  • Ability to be active, standing, walking, bending, climbing, reaching, and lifting for extended periods of time, required throughout the workday.
  • 1-3 years retail sales experience with shift supervision experience preferred.
  • 1-2 years experience in home-related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required).
Physical Requirements
  • Must be able to be mobile on the sales floor for extended periods of time.
  • Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Benefits
  • A competitive compensation package including pay and benefits.
  • A generous discount on all West Elm brands.
  • A 401(k) plan and other investment opportunities.
  • A wellness program that supports your physical, financial, and emotional health.
  • Paid vacations and holidays (full-time).
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time).