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Commercial Loan Processor

2 months ago

Itasca, United States ITASCA BANK & TRUST Company Full time
Job Title: Commercial Loan Processor

We are seeking a highly skilled Commercial Loan Processor to join our team at Itasca Bank & Trust Co. This role is responsible for providing exceptional service to our customers, processing loan requests, and ensuring timely and accurate loan servicing.

Key Responsibilities:
  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Process loan requests, including reviewing and verifying loan documents, and ensuring compliance with regulatory requirements.
  • Manage the workflow process to ensure loan requests move efficiently through all stages.
  • Order, compile, and review due diligence for new and renewed loan transactions.
  • Possess a solid understanding of mortgage title insurance, hazard insurance, and flood insurance as it pertains to loan collateral.
  • Manage time effectively, prioritize work appropriately, and consistently meet deadlines.
  • Produce professional and articulate written correspondence.
  • Utilize various computer programs to prepare loan documents and manage ongoing loan servicing.
  • Protect the Bank and its customers by maintaining a high level of security awareness.
  • Take the initiative to follow-up, escalate, or seek additional resources to ensure customer satisfaction in a timely manner.
  • Take accountability and ownership for the accuracy and quality of work.
Requirements:
  • 5 years of commercial mortgage processing experience is required.
  • 5 years working in loan operations or loan documentation with specific experience in due diligence review and loan documentation.
  • High School diploma or GED.
  • Proficiency in office software (Word, Excel, Outlook).
  • Proficiency in Fiserv and LaserPro is preferred.
Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands:

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Travel:

Travel is not expected in this role.

AAP/EEO Statement:

Itasca Bank & Trust Co. is an Equal Opportunity and Affirmative Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.