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Client Relations and Sales Associate
2 months ago
Join Our Dynamic Team
At Jimmy Britt Chevrolet, our sales and customer support team is essential to our dealership's success. We pride ourselves on being recognized as a top Chevrolet dealer in Georgia, thanks to our commitment to exceptional service and customer satisfaction.
Why Choose Us?
We believe in investing in our employees' futures and fostering a supportive work environment. Our dealership offers a collaborative atmosphere where your primary role will be to assist informed consumers in their vehicle purchasing journey. You will collaborate with our dedicated management team to provide outstanding service to our valued clients.
Your Role:
- Engage with customers before, during, and after their purchase, managing inbound inquiries and follow-ups through various communication channels.
- Deliver an exceptional customer experience while adhering to a structured sales communication process.
- Utilize your product knowledge to guide customers through the vehicle buying process.
- Maintain a high level of responsiveness to customer inquiries via email, phone, and text.
- Develop and nurture your customer base, ensuring effective communication and follow-up.
What We Offer:
- Comprehensive training programs at no cost to you, both in-store and through classes.
- Competitive insurance packages.
- A proven team structure that fosters strong relationships with satisfied clients.
- 401k matching contributions.
- A wealth of incoming leads and sales opportunities.
- Access to industry-leading training resources.
- Attractive compensation with a competitive bonus structure and high earning potential.
- Numerous opportunities for advancement within our three locations.
- State-of-the-art technology and processes to enhance the customer experience.
Key Responsibilities:
- Handle a high volume of customer inquiries with energy and empathy.
- Achieve sales and customer service goals with a focus on customer satisfaction.
- Utilize CRM tools to manage daily tasks effectively.
- Stay updated with training standards and product knowledge.
Qualifications:
- Excellent communication skills, both verbal and written.
- Strong organizational abilities.
- A knack for building rapport with customers.
- Familiarity with digital communication tools is a plus.
- Detail-oriented and process-driven.
We are seeking motivated individuals who aspire to become leaders in the automotive industry. Your role will be pivotal in creating lasting relationships with both customers and colleagues, contributing to the continued success of Jimmy Britt Chevrolet.
