Dealership Ambassador
2 months ago
Doral, Florida, United States
Kendall Hyundai
Full time
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kendall Hyundai. As a key member of our sales team, you will play a vital role in ensuring exceptional customer satisfaction and driving sales growth.
Key Responsibilities- Administer Customer Satisfaction Index (CSI) questionnaires to customers and analyze results to identify areas for improvement.
- Communicate CSI scores and dealership performance to management and employees, providing actionable insights to drive business growth.
- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Collaborate with sales, service, and administrative departments to ensure seamless customer experiences and drive sales growth.
- Stay up-to-date with industry trends, product knowledge, and sales techniques to provide expert advice to customers.
- High school diploma or equivalent required.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet production and quality standards.
- Physical ability to move throughout the dealership facility and perform tasks that require sitting, standing, and walking.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.