Hardware Technician with TS/SCI Clearance

2 days ago

Columbia, Maryland, United States IMG Information Management Group, Inc. Full time
Job Summary

We are seeking a skilled Hardware Technician to join our team at IMG Information Management Group, Inc. This role involves providing on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Key Responsibilities
  • Conduct site surveys and assess current site configuration and user requirements.
  • Analyze existing requirements and prepare specifications for hardware acquisitions.
  • Develop hardware installation schedules and prepare drawings documenting configuration changes.
  • Train site personnel in proper use of hardware and troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
  • Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.
  • Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.
  • Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation.
  • Support network upgrade projects or initiatives and end-user connectivity needs.
Requirements
  • Clearance Required: TS/SCI with Full Scope Poly
  • Certifications: Compliance with DoD 8570 IAT Level 2: A+ CE, NET+ or Sec+
  • Education/Years of Experience: High school/GED and zero (0) to two (2) years of experience AND 8570 Certification. Preferred Security +. Will accept an AA or BS in a technical field as a substitute for years of experience.
  • Skilled in installing, repairing and troubleshooting computer hardware and peripherals.
  • Demonstrated ability to read and understand technical manuals and schematics.
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
  • Able to manage time and priorities effectively.
  • Able to work efficiently with minimal supervision.
  • Proficient in working with end-users remotely.
  • Demonstrated expertise in Microsoft Windows 7 and 10.
  • Familiar with Active Directory security and policies.
  • Excellent analytical and problem-solving skills.
  • Outstanding communication skills to relate with team members and support workers.
  • Must be able to lift 50 lbs.
  • Must be able to drive company vehicle.
  • Must be available to work some 8 hour shift between the hours of 6am-6pm, as determined by management.
About IMG

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer-focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.

IMG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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