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Business Tax Specialist

2 months ago

Fort Worth, Texas, United States Intuit Full time

Position Overview: As a key contributor to our mission of Powering Prosperity Around the World, you will provide expert guidance and tax preparation services to our clients.

Role Responsibilities: You will have the chance to influence the development of TurboTax Live Business, while being part of a highly regarded organization recognized as one of Fortune's 100 Best Companies to Work For.

If you are a driven professional with a background in business tax preparation and exceptional communication abilities, we invite you to assist our clients in navigating their tax obligations using Intuit TurboTax Business products.

Key Duties Include:

  • Managing intricate business tax returns for Partnerships and S Corporations.
  • Demonstrating a robust understanding of federal and state tax regulations pertaining to both business and personal tax filings.
  • Possessing significant experience in preparing and submitting business and personal tax returns.

Qualifications:

  • A minimum of 3 years of recent experience in business tax preparation, specifically with federal and state returns (1065 and/or 1120-S) for at least 20 clients per season.
  • At least 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns processed annually in a professional setting.
  • Commitment to a minimum of 20 hours per week during the tax season.
  • Preferred experience in bookkeeping related to tax preparation.
  • Experience in preparing business tax returns for clients in the service industry is highly desirable.
  • Must hold an active Preparer Tax Identification Number (PTIN).

Skills Required:

  • Proficient in computer operations and tax preparation software.
  • Strong customer service skills, with the ability to engage with clients through video and audio tools in a professional and approachable manner.
  • Able to thrive in a fast-paced environment with minimal oversight.
  • This role is virtual and customer-facing, utilizing advanced video communication software to assist clients.

Client Support: Assist TurboTax Business clients with:

  • Tax advice and guidance
  • Comprehensive business return preparation and submission
  • Product and software inquiries
  • Tax calculations and filing extensions

Customer Interaction: Create high-quality interactions that foster confidence through deep customer empathy and your extensive expertise in business tax preparation.

Continuous Improvement: Utilize government resources, professional networks, and team collaboration to provide accurate solutions in accessible language.

Apply established practices and company policies to troubleshoot and resolve customer inquiries, document interactions, and strive to meet key performance metrics.

Engage in pilot testing, projects, and experience validations as required.