Sales and Service Associate

3 days ago


Huntsville, Alabama, United States Express Full time
Job Title: Sales and Service Associate

The Sales and Service Associate plays a vital role in delivering an outstanding in-store experience for customers while supporting various tasks such as merchandise management and customer engagement.

Main Responsibilities:
  • Ensure a clean and organized sales floor, checkout, fitting room, and stock room for a welcoming environment.
  • Foster a safe and healthy workplace by adhering to company policies and procedures.
  • Support product launches and changes as per company guidelines.
  • Provide top-notch customer service.
  • Efficiently process transactions and maintain accurate records.
  • Address customer concerns and escalate issues to Store Management as necessary.
  • Promote credit and loyalty programs by highlighting benefits and encouraging customer participation.
  • Adhere to defined availability criteria, including nights, weekends, and non-business hours.
Required Experience & Qualifications:
  • Education: High School or Equivalent
  • Years of Experience: 0-2 years of relevant job experience - minimum 6 months
  • Proficient in using technology (iPad, registers)
  • Meets physical requirements
Critical Skills & Attributes:
  • Prior retail experience is beneficial
  • Superb customer service skills and ability to interact with customers
  • Outstanding verbal and written communication skills specifically with customers, sales leadership team, and colleagues
  • Demonstrated teamwork and collaboration skills
Benefits and Compensation:
  • Estimated Salary: $12.50-$15.00 per hour
  • Comprehensive medical, dental, and vision coverage
  • 401(k) and Roth 401(k) with Company matching contributions
  • Employee discount on merchandise
  • Paid time off
  • Generous parental leave policy for new parents


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