Sales and Service Associate
3 days ago
The Sales and Service Associate plays a vital role in delivering an outstanding in-store experience for customers while supporting various tasks such as merchandise management and customer engagement.
Main Responsibilities:- Ensure a clean and organized sales floor, checkout, fitting room, and stock room for a welcoming environment.
- Foster a safe and healthy workplace by adhering to company policies and procedures.
- Support product launches and changes as per company guidelines.
- Provide top-notch customer service.
- Efficiently process transactions and maintain accurate records.
- Address customer concerns and escalate issues to Store Management as necessary.
- Promote credit and loyalty programs by highlighting benefits and encouraging customer participation.
- Adhere to defined availability criteria, including nights, weekends, and non-business hours.
- Education: High School or Equivalent
- Years of Experience: 0-2 years of relevant job experience - minimum 6 months
- Proficient in using technology (iPad, registers)
- Meets physical requirements
- Prior retail experience is beneficial
- Superb customer service skills and ability to interact with customers
- Outstanding verbal and written communication skills specifically with customers, sales leadership team, and colleagues
- Demonstrated teamwork and collaboration skills
- Estimated Salary: $12.50-$15.00 per hour
- Comprehensive medical, dental, and vision coverage
- 401(k) and Roth 401(k) with Company matching contributions
- Employee discount on merchandise
- Paid time off
- Generous parental leave policy for new parents
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