Customer Experience Specialist

6 days ago


Springfield, Massachusetts, United States Comcast Full time

Job Summary

This role involves assisting and consulting with customers on our products and services. You will work closely with them to understand their needs and provide solutions that meet their requirements.

Responsibilities

  • Assist Customers: Assist customers in understanding our products and services, and provide personalized solutions that meet their requirements.
  • Consult with Customers: Consult with customers to identify their needs and preferences, and provide tailored solutions that meet their requirements.
  • Meet Sales Goals: Achieve sales and customer experience goals by providing excellent service and support to customers.

Requirements

  • Education: High School Diploma or equivalent required.
  • Experience: 2-5 years of relevant sales and customer service experience preferred.
  • Skills: Strong communication, problem-solving, and customer service skills required.

Benefits and Compensation

We offer a competitive compensation package, including base pay and targeted commission. Additionally, we provide best-in-class benefits to eligible employees, including medical, dental, and vision insurance, retirement savings, and paid time off.



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