In-Room Dining Server Specialist

1 week ago


Nashville, Tennessee, United States Tara Investments Full time
About the Role

The In-Room Dining Server plays a vital role in providing exceptional guest experiences at Tara Investments. If you are passionate about delivering outstanding service, have a strong attention to detail, and enjoy working in a fast-paced environment, this could be the perfect opportunity for you

Responsibilities and Expectations
  1. Deliver Room Service Orders: Efficiently set up and deliver room service food and beverage orders to guests, ensuring timely delivery and maintaining a high level of customer satisfaction.
  2. Maintain Guest Rooms: Remove remaining food and beverage orders and amenities from guest rooms and hallways, contributing to a clean and organized environment that meets Hilton and Hotel Standards.
  3. Stay Informed: Review daily reports, arrivals, VIPs, and groups in house to stay updated on guest needs and preferences.
  4. Interpersonal Skills: Provide excellent interpersonal skills, ensuring a positive experience for all guests, including effective communication and problem-solving abilities.
  5. Cash Handling and Inventory: Assist with cash handling and requisitioning of items as needed, maintaining accurate records and ensuring seamless operations.
  6. Guest Engagement: Engage with guests by speaking passionately and informatively about hotel offerings and the city, creating a memorable experience that exceeds their expectations.
  7. Service Excellence: Tailor service to meet individual guest needs, consistently offering professional, engaging, and friendly service that adheres to Hilton and Hotel Standards.


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