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Housekeeping Associate

1 month ago


Warrenville, Illinois, United States SpringHill Suites Chicago NapervilleWarrenville Full time

Job Summary

We are seeking a detail-oriented and customer-focused Guest Room Attendant to join our team at SpringHill Suites Chicago Naperville/Warrenville. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort.

Key Responsibilities

  • Clean and maintain guest rooms, including sweeping, mopping, scrubbing, and vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures, and dust furniture, walls, or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Follow sustainability guidelines and practices related to our EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short-staffed or during peak periods.
  • Be aware of guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.

Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Understand and communicate in English.

Benefits

  • Competitive wages for full-time and part-time opportunities.
  • Medical, dental, and vision health insurance.
  • Paid time off.
  • 401(k) company match.
  • Free basic life insurance.
  • Travel discounts.
  • Commuter transit and commuter parking benefits.
  • Employee assistance and wellness program.
  • Educational/professional development.
  • Referral bonus program.