Housekeeping Associate

Job Summary

We are seeking a detail-oriented and customer-focused Guest Room Attendant to join our team at SpringHill Suites Chicago Naperville/Warrenville. As a key member of our housekeeping team, you will be responsible for ensuring that our guest rooms meet the highest standards of cleanliness and comfort.

Key Responsibilities

• Clean and maintain guest rooms, including sweeping, mopping, scrubbing, and vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures, and dust furniture, walls, or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Follow sustainability guidelines and practices related to our EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short-staffed or during peak periods.
• Be aware of guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.

Requirements

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Benefits

• Competitive wages for full-time and part-time opportunities.
• Medical, dental, and vision health insurance.
• Paid time off.
• 401(k) company match.
• Free basic life insurance.
• Travel discounts.
• Commuter transit and commuter parking benefits.
• Employee assistance and wellness program.
• Educational/professional development.
• Referral bonus program.