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Bowling Associate

1 month ago

Allen Park, Michigan, United States Thunderbowl LLC Full time
Bowling Associate Job Description

At Thunderbowl LLC, we're looking for a friendly and welcoming Bowling Associate to join our team. As a key member of our front-of-house staff, you'll be responsible for creating a positive first impression for our guests and ensuring they have an exceptional experience at our bowling alleys.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly
  • Manage the waitlist and track availability of lanes, shoes, and other equipment
  • Prepare for leagues and special events, ensuring everything runs smoothly and efficiently
  • Ring sales at the counter and follow our cash control procedures
  • Assist guests with basic bowling instruction and operate our POS system, central panel, computers, and P/A system

Requirements:

  • High school diploma or equivalent, or relevant experience in the hospitality or customer service industry
  • Proven success in school or previous job experience, demonstrating a strong work ethic and ability to work in a fast-paced environment
  • Excellent telephone etiquette and communication skills
  • Ability to meet the minimum age required by state law to serve alcohol

Perks:

  • Free bowling and arcade play
  • Discounts on food and beverages
  • Opportunities for career advancement and professional growth

We're committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for our team members. If you're a people person with a passion for delivering exceptional customer service, we'd love to hear from you