Computer Applications Analyst

1 week ago

Lakeland, Florida, United States City of Lakeland Full time
Job Title: Computer Applications Analyst

Job Summary:

The Computer Applications Analyst will be responsible for planning, organizing, and implementing data systems management functions to support the organizational mission. This role will involve learning and utilizing computer applications specific to the departmental area, including understanding their interrelationship and dependencies. The successful candidate will work with vendors to maintain and support these applications, perform upgrades, and implement new features as released.

Key Responsibilities:

  • Plans and organizes data systems management functions to support the organizational mission.
  • Learns and utilizes computer applications specific to the departmental area.
  • Works with vendors to maintain and support applications, perform upgrades, and implement new features.
  • Identifies and considers both business and technical needs of customers to provide quality solutions.
  • Configures, executes, tests, and implements solutions.
  • Ensures solutions implemented align with the supported specific departmental mission.
  • Configures computer applications to achieve desired results.
  • Maintains necessary records and prepares reports and documentation.
  • Coordinates systems actions and plans with user agencies to ensure integrated programs.
  • Develops relationships with business units, external consultants, and vendors.
  • Interprets laws, rules, regulations, policies, and procedures as they affect the organizational mission.
  • Identifies requirements, determines appropriate courses of action, and organizes data to prepare reports supporting existing or proposed policies and ordinances.
  • Performs top-level troubleshooting of technical issues related to application functionality.
  • Tracks and follows issues through to resolution; communicates to all stakeholders.
  • Develops computerized solutions to business and operating needs of user departments using desktop spreadsheet, database, and word processor systems.
  • Assists in implementing, supporting, and maintaining new computer software packages.
  • Manages application projects of simple to moderate complexity.
  • Tests, analyzes, and maintains assigned computer applications.
  • May be required to work alternate hours as necessary for the efficient operation of the department.
  • May require 24/7 availability in support of Mission Critical applications.

Requirements:

  • Bachelor's degree from an accredited college or university in Business, Finance, Human Resources, or a field related to the essential duties of the position or function of the department.
  • Three (3) years of experience in the general field for which the organization of assignment is responsible.
  • An equivalent combination of education, training, and experience which provides the knowledge, skills, abilities, and other competencies necessary for success in the target position may be considered.

Preferred Qualifications:

  • Three (3) years of experience in performing the following functions is highly desirable:
  • Preparing and maintaining data using electronic systems.
  • Developing data collection and reporting programs.
  • Analyzing and auditing automated data reports.
  • Supervisory experience.

Working Environment/Physical Requirements:

The job requires sedentary work that involves walking or standing some of the time, exerting up to ten (10) pounds of force regularly, and routine keyboard operations. The job risks exposure to no significant environmental hazards. The job requires normal visual acuity, field of vision, hearing, speaking, color perception, sense of smell, depth perception, and texture perception.

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