Store Manager

1 day ago


Westerville, Ohio, United States Five Below Full time

At Five Below, we're looking for a Store Manager who embodies our purpose: to create an amazing experience for our customers. As a Store Manager, you'll lead a growth-oriented sales culture, ensuring exceptional customer experiences through our service model. You'll anticipate customer needs, create an amazing store environment, and lead execution and maintenance of all company merchandising and operational standards.

Responsibilities

  • Lead a sales culture to achieve store business performance results.
  • Ensure exceptional customer experiences through our service model.
  • Anticipate customer needs and create an amazing store environment.
  • Lead execution and maintenance of all company merchandising and operational standards.
  • May lead Crew Member training and execution of all Five Below services.

Develop a High-Performing Crew

  • Hire and engage talented employees with the necessary skills.
  • Ensure people feel cared for and connected to each other.
  • Inspire accountability through training, coaching, and feedback.
  • Present facts clearly, coach effectively, and actively listen to inspire trust and respect.
  • Partner with District Manager and Human Resources for employee coaching and performance documentation.

Drive a Consistent Business

  • Analyze daily, weekly, and monthly business results to drive performance.
  • Balance competing priorities with a recognition of what's critical.
  • Develop and manage payroll budgets and crew schedules.
  • Ensure the proper execution of all financial management controls.

The Five Below Way

  • Wow our customers by putting them first.
  • Unleash your passion and do what you say you will do.
  • Hold the penny hostage by controlling expenses and hiring talent.
  • Achieve the impossible by setting the bar high for self and team.
  • Work hard, have fun, and build a career.

Qualifications

  • High School Graduate or equivalent.
  • Minimum 3 years of management experience preferred.
  • Excellent verbal and written communication skills.
  • Ability to multi-task and maintain composure under pressure.

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