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Reservations and Front Office Specialist

1 week ago

Arlington, Texas, United States Loews Hotels & Co Full time
Front Office Agent Job Description
The Front Office Agent is responsible for providing exceptional guest service and ensuring that every guest has a memorable experience. This role involves welcoming guests, registering them, and assigning rooms.

Main Responsibilities
  • Register guests and assign rooms in a timely and efficient manner.
  • Handle guest inquiries and resolve issues in a professional and courteous manner.
  • Process payments and handle cash transactions.
  • Coordinate with other departments to ensure seamless guest service.
  • Maintain accurate records and reports.

Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills and accuracy with handling cash and credit transactions.