Customer Experience Architect

1 day ago


Marquand, Missouri, United States Authenticx Full time

We are seeking a highly skilled Technical Solutions Specialist to join our team at Authenticx. This role is pivotal in ensuring clients receive maximum value from the platform by designing and implementing tailored technical solutions.

Job Description
  • The Technical Solutions Specialist will bridge the gap between technical capabilities and client objectives, ensuring seamless platform adoption, integration, and optimization.
Key Responsibilities
  • Collaborate with clients to understand business objectives, workflows, and technical requirements.
  • Identify key metrics for success and translate business goals into technical solutions using the Authenticx platform.
  • Design, implement, support, and optimize tailored configurations of the Authenticx platform to address client-specific needs.
Required Skills and Qualifications
  • 5+ years of experience in solution architecture, SaaS implementation, or technical consulting.
  • Strong expertise in data integration (API, SFTP) and workflow automation tools.
  • Familiarity with AI-driven tools, conversational data analysis, or customer experience platforms.
Estimated Salary: $120,000 - $180,000 per year

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