Truck Service Consultant

3 weeks ago


Newburgh, Indiana, United States Lucky's Trailer Sales Dimmick Group Peterbilt Full time

Dimmick Group Peterbilt, a family-owned and operated dealership, is seeking a highly motivated and driven individual to fill the role of Service Advisor at our Newburgh NY location. This position comes with an estimated annual salary of $65,000 - $80,000 based on experience.

The successful candidate will be responsible for coordinating with technicians, service office, and parts personnel to ensure timely completion of jobs. They will also regularly communicate and report to the Service Manager, provide excellent customer service to clients, and help maintain Peterbilt's Platinum Service Center status.

  • Main Responsibilities:
  • Coordinate with technical teams to deliver high-quality services.
  • Regularly update the Service Manager on job progress and any challenges encountered.
  • Ensure customer satisfaction by providing exceptional support throughout the service process.

This role requires strong interpersonal and communication skills, experience with CDK and Decisiv preferred, and Microsoft proficiency. The ideal candidate should have knowledge of diesel repair and a drive to succeed in a fast-paced environment.



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