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Global Operations Strategy Lead

2 weeks ago

Florence, Kentucky, United States Citigroup, Inc Full time

Citigroup, Inc. is seeking a Cross-Functional Program Director to join our team. As a senior leader, you will be responsible for executing the company's strategic direction and driving business growth.

The successful candidate will have 15+ years of experience, including 8-10+ years' managerial experience, with a proven track record of managing teams and large, strategic cross-functional projects. A Bachelor's/University degree or equivalent experience, potentially Masters degree and managerial experience, is required.

The Cross-Functional Program Director will lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management. They will also identify stakeholders in key organizations and build and manage relationships with each stakeholder, representing senior leader in various forums as necessary.

In this role, you will work closely with senior leaders across functions to drive business agenda and develop and manage an effective communication strategy for Credit, Collections and Recoveries function partnering with communication resources.

Responsibilities
  • Serves as Internally recognized Operations subject matter expert that influences the way things are done
  • Build partnership and influence senior leaders across functions to drive business agenda
  • Develop and manage an effective communication strategy for Credit, Collections and Recoveries function partnering with communication resources
  • Directly lead facilitation as the deputy and ensure that process owners are managing efficient and effective processes