Support Services Supervisor
4 days ago
**Company Overview:** American Woodmark is a leading manufacturer of kitchen and bathroom cabinets. We are committed to delivering high-quality products and exceptional customer service.
**Salary:** $65,000 - $85,000 per year, depending on experience.
**Job Description:
As a Customer Service Supervisor, you will be responsible for managing the customer service team, responding to customer inquiries, resolving issues, and escalating complex problems to senior management.
You will also be responsible for analyzing customer feedback, identifying trends, and implementing process improvements to enhance the customer experience.
**Required Skills and Qualifications:*
- Bachelor's degree in Business Administration or related field.
- 3+ years of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Able to work in a fast-paced environment and prioritize multiple tasks.
**Benefits:**
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