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Sales Associate

2 months ago

Clarksville, Tennessee, United States American Freight Furniture Full time

About the Role

The Retail Sales Associate is a key member of our sales team, responsible for delivering exceptional customer experiences and driving sales growth. As a Retail Sales Associate, you will be the face of American Freight Furniture, providing proactive consultative sales assistance and support to customers, achieving department standards and goals, and maintaining a clean, in-stock, orderly, and well-merchandised sales floor.

Key Responsibilities

  • Identify customer needs and provide appropriate solutions using approved selling practices and guidelines
  • Meet or exceed associate performance standards consistently
  • Understand website navigation and leverage technology to facilitate the customer experience and provide customer solutions when products are not available in the store
  • Maintain current knowledge of merchandise lines, product features, benefits, and availability, and provide information to customers
  • Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures
  • Complete required training in the expected timeframe and participate in ongoing learning opportunities
  • Partner with other selling and sales support associates and cashiers to provide superior customer service
  • Perform other duties as assigned

Requirements

Candidate must have day, evening, and weekend availability for our Full-Time roles. We have flexible scheduling for our Part-Time openings.