IT Specialist

1 month ago


Fremont, California, United States Neuralink Full time
Job Title: IT Specialist

Neuralink is seeking a highly skilled IT Specialist to join our team. As an IT Specialist, you will be responsible for providing technical support and troubleshooting for our employees and teams.

Job Responsibilities:
  • Provide technical support and troubleshooting for employees and teams
  • Collaborate with cross-functional teams to resolve technical issues
  • Develop and maintain internal team documentation
  • Provision and administer Windows, macOS, and Linux systems
  • Manage user management systems and SaaS productivity platforms
Requirements:
  • Excellent customer service skills
  • Resourceful, flexible, and adaptable
  • Excellent interpersonal and communication skills
  • Tenacious debugging skills
  • Familiarity with SaaS productivity platforms and user management systems
Preferred Qualifications:
  • Experience with network engineering and protocols
  • Experience managing Audio/Video conferencing setups
  • Familiarity with Mobile Device Management
  • Software scripting skills
  • Strong grasp of security fundamentals and compliance requirements
What We Offer:

At Neuralink, we offer a competitive compensation package, including salary and equity. Our benefits include excellent medical, dental, and vision insurance, paid holidays, commuter benefits, meals provided, and equity and 401(k) plans. We are an equal opportunity employer and welcome candidates of all backgrounds.