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Customer Service Representative

2 months ago

Andrews, Texas, United States Lynn Fisher - State Farm Agent Full time
Job Overview

We are seeking a skilled and dedicated professional to join our team at Lynn Fisher - State Farm Agent as a Customer Service Representative. As a key member of our team, you will play a vital role in understanding our clients' insurance needs and providing tailored solutions to meet those needs.

Key Responsibilities
  • Client Needs Assessment: Identify and assess clients' insurance needs, and suggest suitable products to meet those needs.
  • Communication and Relationship Building: Develop and maintain strong relationships with clients, ensuring effective communication and a high level of customer satisfaction.
  • Claim Support: Provide empathetic support to clients who have claims, guiding them through the claim process with professionalism and care.
  • Team Collaboration: Work closely with our agency team to ensure seamless and successful client interactions.
Requirements
  • Strong Customer Service Skills: Possess excellent customer service skills, with the ability to effectively relate to and communicate with clients.
  • Language Proficiency: Fluency in Spanish language is required.
  • Industry Knowledge: Possess a strong understanding of insurance products and industry trends.
  • Professional Qualifications: Hold a Texas Property & Casualty license.
Benefits
  • Competitive Compensation: Receive hourly pay based on experience and ability.
  • Paid Time Off: Enjoy paid vacation and personal/sick days.
  • Signing Bonus: Eligible for a signing bonus for pre-licensed professionals.
  • Retirement Benefit Program: Participate in a comprehensive retirement benefit program.