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Policyholder Support Specialist

2 months ago

Yorba Linda, California, United States Farmers District Office Full time

As a valued member of the Farmers District Office team, you will play a critical role in delivering exceptional customer experiences to our policyholders and prospects. Your primary responsibility will be to provide top-notch service, ensuring that our customers receive timely and accurate support for their insurance needs.

Key Benefits:

  • Competitive hourly base salary
  • Bonus opportunities based on performance
  • Opportunities for growth and professional development

Responsibilities:

  • Handle incoming calls from policyholders in a friendly and professional manner
  • Process Evidence of Insurance requests efficiently and accurately
  • Follow up with policyholders to ensure satisfaction and address any inquiries or concerns

Requirements:

  • Currently hold a Property & Casualty license or Personal Lines License or Life and Health License
  • Strong communication skills, including verbal, written, and interpersonal skills
  • Ability to work in a fast-paced, customer-focused environment
  • Proficiency in Microsoft Office, Windows, and Internet applications
  • Quick learner and team player with a commitment to growth
  • Pass a credit and background check