Client Relationship Manager
1 week ago
Job Overview:
">The Client Relationship Manager will be responsible for building and maintaining strong relationships with current clients to drive growth and improve client satisfaction.
">
About the Role:
">Develop and implement account plans that drive revenue growth, improve client satisfaction, and increase customer loyalty.
">Foster strong relationships with C-suite leaders across the client organization to understand their business needs and goals.
">Partner with internal teams to deliver high-quality solutions that meet client expectations.
">Manage and grow a portfolio of accounts to achieve revenue growth targets.
">
Responsibilities:
">Lead and manage strategic relationships with current clients to ensure they experience the full value of Genpact's services.
">Develop and implement account plans that drive revenue growth, improve client satisfaction, and increase customer loyalty.
">Foster strong relationships with C-suite leaders across the client organization to understand their business needs and goals.
">Partner with internal teams to deliver high-quality solutions that meet client expectations.
">
Requirements:
">Proven experience handling senior client relationships at Fortune 500 companies.
">Experience leading and closing end-to-end deals of $5M TCV or larger.
">Relevant years of business/segment/industry expertise.
">Sound financial & commercial business understanding.
">Prior consulting experience.
">Bachelor's degree in business, technology, analytics, or a related field. MBA is preferred.
">Experience managing large strategic relationships and proven track record growing account revenue / portfolio size.
">Proven experience in expanding relationships in new and existing buy centers with executives at CXO and below levels to drive value to the client.
">
About Us:
">Genpact is a global professional services and solutions firm delivering outcomes that shape the future.
">We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
">We are committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
">
Benefits:
">We offer a competitive compensation package, opportunities for career growth and development, and a collaborative work environment.
">We are an Equal Opportunity Employer and consider applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
">
Contact Information:
">Please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any way.
">
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