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Cable Installation Specialist
2 months ago
Job Summary:
We are seeking a highly skilled and customer-focused Cable Installation Specialist to join our team at DIRECTV. As a key member of our installation team, you will be responsible for installing and repairing satellite equipment, providing exceptional customer service, and promoting our services to customers.
Key Responsibilities:
- Install and repair satellite equipment, including working at heights on ladders and raised surfaces.
- Provide excellent customer service, educating customers on the features and functionality of our services.
- Verify all services are working and demonstrate, sell, and bill video service while engaging with customers.
- Work in various environments, including buildings, attics, basements, and crawl spaces, and perform tasks that involve bending, kneeling, stooping, crouching, crawling, etc.
- Use a company PC to retrieve and complete orders.
- Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures.
- Drive a company vehicle and/or report directly to work location.
Requirements:
- A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements.
- Complete a satisfactory driving record check.
- Must be willing to work day, evening, or night tours; overtime, emergency call-outs, weekends, and holidays as required.
- May require travel for out-of-area work, which may include overnight travel.
- May require drug testing as mandated by state and federal requirements.
- May require a security check.
- May require ability to drive vehicle with manual gear shift.
- May require working outside in all kinds of weather.
- May require working in an environment that is not heated or air-conditioned.
- Must be able to stand for long periods of time.
- Must have satisfactory results from the Premise Technician Assessment Technical.
Physical Requirements:
- Complete a satisfactory Physical Abilities Evaluation (PAE) – Must be able to lift up to 80 pounds.
- To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing.
- Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling, or other uncomfortable positions.
Additional Cash Award Details:
- $2,000 of the bonus paid upon successful completion of training.
- $1,000 after 6 months of continuous employment.
- $2,000 after 12 months of continuous employment.
Why Work for DIRECTV?
We are committed to providing our customers with the best possible service and experience. As a Cable Installation Specialist, you will play a critical role in delivering this experience and promoting our services to customers. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.