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Banking Operations Specialist

2 weeks ago

Hampton, New Jersey, United States Provident Bank Full time

About Us


We are a socially and culturally diverse organization that values and appreciates the unique perspectives that our employees bring to the table. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.



Job Description


As a Personal Banker Float, you will play a key role in providing exceptional customer service and support to our customers and prospects. This includes answering customer inquiries, resolving issues, and making recommendations to meet their financial needs.



Responsibilities



  • Meet sales referrals and cross-selling goals by knowing the features and benefits of all products and services to satisfy the needs of the customers
  • Promotes bank products, refer or resolve customer inquiries concerning accounts or other banking services
  • Actively refers customers for commercial products or services to branch manager, market manager, or appropriate business partner
  • Exceed customer expectations through active engagement, commitment, and dedication to servicing and building customer relationships
  • Advance the Bank's Corporate Sales Program through the consultative need's assessments of customers, developing new relationships, expanding existing ones, and is responsible for managing and growing a book-of-business.


Benefits



  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement savings plan with company match
  • Generous paid time off policy
  • Ongoing training and development opportunities
  • Opportunities for advancement within the company


Why Choose Us


We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package. Join our team and discover the difference we can make together