Support Specialist

5 days ago


Houston, Texas, United States Spectra Gutter Systems Full time
About the Role

We are looking for a talented Customer Service Specialist who is passionate about providing top-notch customer support. In this role, you will be responsible for ensuring that our customers are buying the full product mix, identifying and landing new business, and maintaining current business.

Responsibilities
  1. Deliver exceptional customer service and support to customers through various channels, including phone, email, and chat.
  2. Resolve customer complaints and concerns in a timely and professional manner, providing personalized solutions and follow-up as needed.
  3. Develop a strong understanding of the company's products or services, including features, benefits, and applications.
Requirements

To succeed in this role, you should have excellent communication and interpersonal skills, a positive attitude, and a commitment to delivering exceptional customer service. You should also be able to work effectively in a fast-paced environment and adapt to changing priorities and deadlines.



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